We're here to help
How can we help you today?
Answers, guides, and real humans whenever your device (or the app) needs a little help.
Quick help
What do you need help with?
Pick a topic below or jump straight to our FAQs.
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Repair Help
Track a repair, reschedule a pickup, or raise a dispute with your service centre.
♻️
Recycling Help
Pickup issues, missing recycling certificates, or questions about accepted items.
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Coins & Rewards
Balance not updating? Redemption problems? We'll sort your Releck Coins out.
Talk to us
Reach us the way that suits you
FAQs
Answers to the questions we hear most
Repairs
Recycling
Releck Coins
Account & App
Still stuck?
Report a problem
Send us the details and we'll get back to you within 24 hours.
Feedback
Tell us how the Releck app is doing
Loved something? Hit a rough edge? Have a feature idea? We read every note it directly shapes what we build next.
Are you a repair partner?
Get partner-specific help, onboarding guides, and dashboard support in the partner help center.